SUSTAINABLE, ENVIRONMENTALLY RESPONSIBLE.

Here is some text highlighting how Fetched kibble and its packaing is environmentally responsible, and why we guarantee your empty PawPacks are not hurting Planet Earth.

HAVE PEACE OF MIND KNOWING THAT WE’RE DOING OUR BIT.

Here is text about how we’re doing our bit to ensure that every PawPack, when disposed of responsibly, is 100% recyclable, etc.

A few lines / paragraph on our commitment to sustainability, and always evolving as an environmentally responsible brand.

A few lines / paragraph on important info re sustatinability.

A few more lines on key facts about the Fetched Mission, etc.

SO, WHAT’S IN FETCHED KIBBLE?

ROO & LAMB

26% of lean, mean, tasty 100% Aussie sourced Roo & lamb protein, gives your pooch all the goodness it needs to keep going day after day and still cutting a mean beach body.

THE SUPER FOODS

Peas, carrots, spinach, alfalfa, tomato, blueberry, cranberry, & apple contain natural antioxidants that maintain good health and support the development of a strong immune system (we all like a firm stool, right? 😉)

THE GOOD OILS

Sunflower, flaxseed, fish, and emu oils provide essential fatty acids (Omega 3 & 6) to help maintain healthy skin, brain development, and a slick shiny coat.

NO GRAINS

No cheap grain fillers in this kibble. We use Faba Beans & Chickpeas – a healthy grain-free starch that gives your pooch great energy and Fibre, really important for the digestive health of your furbaby.

LET OUR CUSTOMERS (AND THEIR OWNERS) BARK FOR US

SO HOW DOES THE SUBSCRIPTION WORK?

STILL HAVE QUESTIONS? FIRE AWAY

There are so many reasons why The PawPack is preferred. Refer to "The PawPack" page to read more about our unique dog food pouches.

Don’t worry – you’ll never run out. Each box contains 46 PawPacks with a paw-tioned out meal plan for your individual dog’s requirements. So, a big dog will get a box more frequently than a small dog (and vice versa). We auto-ship your subscription dog food to make sure the next box lands at your door just before the last one runs out.

Your payments are as regular (and reliable) as we are. Payments are set up to go out just before your next box gets sent. You will get an email 3 days before the payment comes out of your account. This is so you are always aware of the payment happening, and you know your next dog food home delivery will be on the way shortly.

Yes, your next box just turns up! When you’re getting down to your last few PawPacks, you can expect a knock on the door from a smiling courier very soon! We will let you know via email a few days before your pet food subscription is shipped just to keep you in the loop.

Set-up is simple, just like our system! When you first sign up, you’ll receive an email inviting you to activate your account. Follow the email’s instructions to set up your account, then you can access your account via the “Sign in” button at the top of the navigation bar on the website. Once you have access to your account, you’re in total control of your subscription.

Whoops! Has someone been powering through their PawPacks? Sounds like someone may be getting a bit more tucker than they need 😉 We all crave that “little bit more” from time to time - and fair enough if your pup is being a bit more active, you’ve got to keep them fed with dog food high in protein! We also know it's hard to stop telling others about how amazing your dog food subscription is… and giving them your PawPacks to try! All of a sudden you don’t have enough. Not to worry – we’re here for you. Jump on to your account and send us a message. We’ll get your dog food delivered on the double (if this happens on a weekend or public holiday, remember it will be sent the next business day).

Life happens. If a change of circumstance means you need to change your plan, that’s ok! On your dashboard, you’ll find a section named Manage My Subscription. There, you have the ability to cancel, pause or skip your Fetched dog food delivery.

Is your family growing? Yay! To add another dog, simply walk through the original process on our homepage and complete all of the details for your new dog.

Trust us – we’ve been there. We’ve worked hard (collaborating with nutritionists and other experts) to create a cuisine that works for everyone – with GREAT results! We believe we’ve developed the best well-balanced dog food - healthy, nutritional, and ethically …. but we understand that it may not work for all dogs! At the end of the day, our pups are just like us –we all have different tastes! So, if there is something that doesn’t work for your pooch, we would love to hear about it! Feedback from you helps us with product development in the future, and we are always working to improve our recipe and create new varieties for pet food online. Check our ingredients page out here.

Every pooch is different – and we love them for it. We set up each dog with their own feeding plan, sending them each their own box of PawPacks (makes them feel extra special ♥) with their own delivery schedule (combining shipments where possible).

ASAP – always!
Your first order – we get this one happening straight away for you, the day we receive your order if it is placed before midday it will be sent out that day. If it is after midday it will have to wait till the next… the courier driver doesn’t seem to stop even with the warehouse dog chasing him up the road sometimes.

Recurring orders – our system automatically notifies us when you need another box, you will then receive an email with a notification 3 days before a scheduled order so that you've got time to check your PawPacks, do a quick count and make sure you have enough to get you through and if you need to make some changes you can. If your repeat order day falls on a Saturday or Sunday, it will be dispatched Monday morning.

You care about our world. We do too! We are always looking at ways to reduce our carbon paw-print. Our dog food is natural – and we want our packaging to be too! Your premium dog food (made in Australia) is packaged in a fully recyclable carton that you can use in your usual kerb-side recycling bin and the PawPacks are made from eco-friendly recyclable plastic that can be returned to any local store that has a plastic recycling station.